From Chief Everything Officer Confident CEO
Fractional COO services for women-led, multi-location businesses scaling with soul — without burning out.
Employees Audited in 2 Weeks
You’re not failing. You’re just carrying it all alone.
You’ve built something extraordinary — multiple locations, nearly 20 years of loyal clients, multiple awards. People see the success, but they don’t see the cost.
- Your employees still come straight to you with $10 questions when your time is worth $1,000.
- Your SOPs exist in a “Google Drive black hole” — scattered, unused, and inaccessible.
- Each location feels like its own universe, with no guarantee of consistency across the brand you’ve worked so hard to protect.
- You dream of franchising, but without systems, it feels impossible.
- You’re exhausted, your husband sees it, and deep down, you know you can’t keep doing business this way.
The truth? You’re not bad at operations. You’ve just been doing it all on your own.
What kind of Operational Support do you need?
Clarity Ops Audit™
90-min deep dive + custom action plan. Finally see where your time, money, and energy are slipping through the cracks. Walk away with a Risk Scorecard, CEO Time Audit, and your top 3 fixes for immediate ROI.
CEO Freedom Intensive™
2–5 days of sleeves-rolled-up system-building I step inside your business, document the chaos, and leave you with delegation maps, SOPs your team will actually use, and a playbook for consistent, scalable service. No more black hole of docs — just clarity and relief.
Fractional COO Partnership™
6-month strategic partnership You’re ready to scale, franchise, or exit — but not as Chief Everything Officer. I become your operations co-pilot: KPIs, quarterly plans, and ongoing oversight so you can grow without losing yourself.
Hi, I’m Luisa 👋
I know what it feels like to drown in operations — and I know how to fix it.
I’ve worn every hat: VA, customer service, operations manager, analyst, product manager. I’ve managed $3B of inventory across Kroger and Costco, audited 97 employees in two weeks, and written SOPs so strong they became critical assets in an acquisition.
Now, I bring that same holistic expertise to women CEOs like you. My ACT Framework (Assess → Change → Transform) gives you clarity, execution, and transformation — without the overwhelm.
Operations aren’t about perfection. They’re about freedom — the systems that let you breathe, scale, and focus on what you love.
in Inventory Managed
Less in Shipping Costs
Expense Reduction in 90 Days
Employees Audited in 2 Weeks
What happens when you stop doing it all yourself?
“I just got out of a 45 minute session with Luisa Salcedo, and she saved me. I have been stuck in analysis paralysis for months. I've been trying to move forward with my business, get everything sorted, yet I kept going in circles, getting distracted by shiny objects. Luisa created a safe space where I no longer felt ashamed of where I was, and with that shame off my shoulders, I can now move forward and execute. She guided me through a brain dump and provided all the steps I needed to gain clarity on my top 3 executable items. Execution doesn’t come naturally to me, yet it comes so naturally to her. She just made me feel comfortable and I'm no longer stuck. I'm actually excited about tomorrow and getting a chance to start working on the list. So, if you have an opportunity to work with her, I highly recommend you take it.“
coach at https://easejoycoach.com/
“Luisa took my idea of expanding my business, Supreme Acupuncture, seriously. She was extremely supportive and empowered me through the process. I never felt less than when working with her, especially when her skill set was different from mine. She has more knowledge of creating spreadsheets and utilizing Excel that is far superior to mine. Yet, she was encouraging and excited when I would accomplish work in these areas. I have gained confidence in my role as a business owner. Luisa’s services helped to increment my profit as now able to spend the additional hours on outreach to increase my patient load. 2022 was the best year I had in the clinic and 2023 is looking to surpass 2022.”
https://www.supremeacupuncture.com/
I have identified places where I am repeating and iterating processes and Luisa's guidance has gotten me to write the process down and recognize that I don't have to remember or reinvent each time. she also helped become more efficient in my processes which has helped reduce the mental and emotional load of organizing events. I have started to think differently, and having not just the guidance but the time to put the guidance into practice is so valuable!
https://www.laancla.com/
From chaos to clarity. One step at a time.
Whether you’re running four salons with different services or staring down franchising dreams, the path forward doesn’t have to be overwhelming. I’ve built a framework that works:
Ready to stop running as Chief Everything Officer?
Let’s map the path from burnout to breathing room. Whether you’re ready for a one-time audit, a fly-in SOP sprint, or ongoing COO partnership — you don’t have to do it alone.
My operational philosophy is simple:
a good plan, implemented today, is better than a perfect plan next week.
Find the Answers You’re Looking For
Explore our FAQs to learn more about services, how to get started, and what to expect.